Privacy Policy

Last updated: 24/04/2025

Date to be reviewed: 24/04/2026

At Unique Custom Crafts 4U, we are committed to protecting your privacy and handling your data responsibly and securely. This policy explains how we collect, use, store and protect your personal information in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR).

What Information Do We Collect?

Information You Provide

We may collect your name, email address, phone number and any other relevant details when you:

• Contact us via our website

• Enquire about or place an order

• Engage with us on social media or via email

This data is collected for legitimate business purposes or to fulfil a contract.

If no purchase is made, we will delete your details in line with our data retention policy.

Website Data & Security

We use IP addresses for site security and performance monitoring. These are not linked to personally identifiable information.

Information From Other Sources

Occasionally, we may receive information from trusted third-party platforms where you’ve interacted with our services.

We use cookies to improve your experience on our site. For full details, please refer to our Cookie Policy.

How We Use Your Personal Information

We will use your data to:

• Provide our services and respond to enquiries

• Administer and personalise the website

• Send service-related or marketing communications (if you’ve opted in)

• Collect feedback and reviews

• Ensure website security

We do not sell or share your data with unrelated third parties.

Who We Share Data With

We may share data with:

• Contractors or suppliers working directly on our behalf

• Legal authorities if required by law

We only ever share the minimum necessary and ensure all partners are GDPR-compliant.

Your Rights

Under GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion of your information

• Restrict processing of your data

• Object to certain types of processing

• Port your data to another service

• Withdraw consent at any time (where applicable)

To exercise any of these rights, email us at: info@uniquecustomcrafts4u.co.uk

Data Storage & Retention

We retain personal data only as long as necessary to provide our services or as legally required. All data is stored securely on UK- or EU-based servers.

External Links & Social Media

Please be cautious when clicking external links or sharing content via social media. We are not responsible for external websites’ privacy practices.

We recommend discussing sensitive matters via direct email or phone rather than on public social platforms.

Complaints & Contact

If you have concerns or questions, please contact our Data Controller at:

📧 info@uniquecustomcrafts4u.co.uk

You may also contact the Information Commissioner’s Office (ICO): https://ico.org.uk

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page and will take effect immediately.